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How to Manage Crew Assignments

Add, move, and remove crew members from jobs using drag-and-drop or the edit form — for when the optimizer needs manual fine-tuning.

The Crew Optimizer gives you a starting point. But you know your crew — who works well together, who knows the neighborhood, who’s been on a similar job before. Manual adjustments are how you apply that local knowledge.

What this covers

Adding, moving, and removing crew members from jobs — two methods for each: drag-and-drop and the edit form.

Who uses this

Dispatchers do this daily. Owners do it when managing their own schedule.

Adding crew members

Method A: Drag and drop

  1. Find the crew member in the crew list on the left

    The crew list on the left side of the Dispatch page

  2. Drag their name onto the job card

    Dragging a crew member from the list onto a job card

  3. They’re immediately assigned — no save step needed

    Crew member now shown as assigned on the job card

Method B: Edit form

  1. Click the job card to open it

    Clicking on a job card to open the edit form

  2. Click the “Select crew…” field

    The edit form with the Select crew field highlighted

    The Select crew field ready for input

  3. Type the crew member’s name to search

    Typing a crew member's name into the search field

  4. Select them from the dropdown — you can add multiple at once

    Search results dropdown showing matching crew members

    Selecting a crew member from the dropdown list

  5. Click the green Save button

    The green Save button on the edit form

Important: If you close the edit form without clicking Save, the assignment will not be applied.

Moving crew between jobs

  1. Drag a crew member from one job card onto a different job card

    Dragging a crew member between two job cards

  2. MoveRight automatically removes them from the original job and assigns them to the new one

    Crew member reassigned to the new job card

This is how you handle last-minute swaps — if a crew member finishes early on one job, drag them to the next one.

Removing crew members (unassigning)

Method A: Drag and drop

  1. Drag the crew member’s name off the job card back to the crew list

    Dragging a crew member off the job card back to the crew list

  2. They’re immediately unassigned

    Crew member returned to the unassigned crew list

Method B: Edit form

  1. Click the job card to open the edit form

    Opening the edit form on a job card to remove crew

  2. Click the X next to the crew member’s name to remove them — you can remove multiple at once

    The X button next to a crew member's name in the edit form

    Crew member removed from the assignment list in the form

  3. Click Save

    Clicking Save to confirm the crew removal

What happens next

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