Your pricing rules determine what appears on every estimate MoveRight generates. Get these right and your estimates are accurate, profitable, and consistent. Get them wrong and you’re underpricing or over-pricing every job.
What this covers
How to configure rate cards, minimums, travel fees, surcharges, and tariffs in MoveRight.
Who uses this
Owners — you set the rates. This is a financial decision, not an operational one.
Before you start
- You’ve set up your company profile: Company Settings Walkthrough
- You know your pricing strategy: Pricing Strategies
Rate cards
Go to Settings → Pricing → Rate Cards.
A rate card is a set of prices for a specific pricing model. You can have multiple rate cards:
- Local hourly — crew size rates for local moves
- Local flat-rate — pre-set prices for common job sizes
- Long-distance — weight/tariff rates
Creating a local hourly rate card
- Click Add Rate Card → Local Hourly
- Name it (e.g., “2026 Standard Rates”)
- Set crew size rates:
| Crew size | Hourly rate |
|---|---|
| 2 people | $120/hr |
| 3 people | $160/hr |
| 4 people | $200/hr |
- Set your travel time charge — time to/from your warehouse (e.g., 30 minutes each way)
- Set your truck fee — flat fee per job (e.g., $150)
Marking a rate card as default
One rate card should be your default — it’s the one that pre-fills when you create a new estimate. Go to the rate card and click Set as Default.
You can still select a different rate card when building a specific estimate. The default just saves time on the most common jobs.
Minimums
Go to Settings → Pricing → Minimums.
| Setting | What to enter | Why |
|---|---|---|
| Minimum hours | 2 or 3 hours | Even a small job has setup and travel costs. Don’t send a truck for a 1-hour job. |
| Minimum charge | $250 (or your 2-hour minimum) | Prevents tiny jobs that cost more to dispatch than they earn. |
| Minimum crew size | 2 people | One person can’t safely move furniture. |
Minimums protect your margins on small jobs. If a customer wants to move a couch, that’s still a 2-person truck for a minimum charge.
Travel fees
Go to Settings → Pricing → Travel Fees.
| Setting | What to enter | Why |
|---|---|---|
| Travel time rate | Same as crew rate (or 50%) | Customers pay for the crew’s commute to/from the job |
| Free travel radius | 10-20 miles from your office | Within this radius, travel time is included |
| Long-distance surcharge | $X per mile beyond radius | Covers fuel and time for distant jobs |
Travel fees are one of the most common pricing oversights. If you’re not charging for travel time to jobs 30+ miles away, you’re losing money on every distant job.
Surcharges
Go to Settings → Pricing → Surcharges.
| Surcharge | Default amount | When it applies |
|---|---|---|
| Stair surcharge (per flight) | $50-75 | 2+ flights of stairs |
| Long carry (75-150 ft) | $75-100 | When truck can’t park close |
| Extended long carry (150+ ft) | $150+ | Very long distances from truck to door |
| Piano (upright) | $150-250 | Always separate line item |
| Piano (grand/baby grand) | $300-500 | Requires piano board + extra crew |
| Appliance disconnect | $75-100 per appliance | Gas or water line disconnect |
| Pool table | $200-400 | Disassembly and reassembly |
| Elevator fee | $50-100 | Time spent waiting for / using elevator |
Add surcharges that make sense for your service area. If your city has lots of walk-up apartments, stair surcharges are essential. If you’re in the suburbs, they’re rare.
Long-distance tariffs
Go to Settings → Pricing → Tariffs (only if you do long-distance moves).
Set your price per 100 lbs by distance bracket:
| Distance | Rate per 100 lbs |
|---|---|
| 0-100 miles | $15 |
| 101-500 miles | $22 |
| 501-1000 miles | $28 |
| 1001-2500 miles | $35 |
These are example rates — set yours based on your actual costs and market positioning.
Common questions
How often should I update rates? At minimum once per year. Most moving companies raise rates 3-5% annually to keep up with inflation and rising labor costs. Do it in January — your busy season isn’t the time to experiment.
Should I have different rates for peak vs. off-peak? Some companies charge more for summer (peak season) and less for winter. You can create two rate cards and switch the default seasonally. This is common in the industry but adds complexity.
What if a crew member asks why they’re paid differently than the rate? The rate card is what the customer pays. Crew wages are configured separately in the crew management settings. The difference is your gross margin.
What happens next
- Pricing strategy: Pricing Strategies
- Profitability tracking: Job Profitability Reports
- Payment setup: Payment Gateway Configuration