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Company Settings Walkthrough

Configure your MoveRight company profile — business info, branding, service area, default terms, and the settings that affect every job.

This is a detailed walkthrough of every setting in your MoveRight company profile. Some of these you set once and forget; others you’ll tweak as your business grows. All of them affect how MoveRight works for you.

What this covers

A room-by-room walkthrough of Settings → Company in MoveRight.

Who uses this

Owners — you configure this. Nobody else should have access to company settings.

Business information

Go to Settings → Company → Business Info.

FieldWhat to enterWhy it matters
Company nameYour legal or DBA nameAppears on estimates, invoices, and customer communications
DBA (if different)Your “doing business as” nameIf you operate under a different name than your legal entity
AddressYour office / warehouse addressUsed for tax calculations and crew dispatch
Phone numberMain business lineShown on customer-facing documents
EmailMain business emailFor customer replies and system notifications
WebsiteYour website URLLinked from estimates and review requests
Tax ID / EINYour employer identification numberRequired for tax compliance

Branding

Go to Settings → Company → Branding.

FieldWhat to enterWhy it matters
Company logoUpload your logo (PNG, SVG preferred)Appears on estimates, invoices, and the customer portal
Primary colorYour brand hex colorTints the customer-facing estimate and invoice pages
Secondary colorAccent colorUsed for buttons and highlights
Email headerOptional custom header imageTop of customer emails
Email footerCompany name, address, license #Legal requirement in most states

Tip: Use a transparent PNG logo. It looks better on both light and dark backgrounds.

Service area

Go to Settings → Company → Service Area.

FieldWhat to enterWhy it matters
Service radiusMiles from your officeDetermines which zip codes your lead form accepts
Service statesStates you operate inLimits lead intake and affects tax calculations
Excluded zip codesAreas you don’t servePrevents leads from areas you can’t reach
Long-distance toggleOn/offEnables weight/tariff pricing for long-distance

The service area affects your lead form — customers outside your radius get a “Sorry, we don’t serve your area” message instead of creating a lead you have to reject.

Default terms

Go to Settings → Company → Default Terms.

FieldWhat to enterWhy it matters
Payment terms”Due upon receipt” or “Net 30”Controls when payments are considered overdue
Cancellation policyYour refund policy textIncluded in every estimate — customers see before signing
Estimate expiration”Valid for 30 days”After this, the customer needs a new quote
Valuation coverageBasic vs. full value protectionLegal requirement — explains liability for damaged items
Hourly rate disclaimer”Actual time may vary”Protects you on hourly jobs

These terms appear on every estimate and invoice. Get them right once, and they protect every job.

Notification preferences

Go to Settings → Company → Notifications.

SettingWhat it controls
New lead alertWho gets notified when a lead comes in
Signed estimate alertWho gets notified when a customer signs
Payment received alertWho gets notified when a payment is recorded
Cancellation alertWho gets notified when a customer cancels
Review received alertWho gets notified when a customer leaves a review

Set these for the people who need to act on each event. The owner doesn’t need every new lead alert — that’s the sales agent’s job. But the owner should see cancellations and reviews.

Common questions

Can I change settings after I’ve already sent estimates? Yes. New settings apply to future estimates only. Previously sent estimates keep the settings they were created with.

What if I have multiple locations? Each MoveRight account corresponds to one business. If you have multiple locations under one business, use the service area settings. If they’re separate businesses, each needs its own MoveRight account.

How often should I review my settings? Quarterly. Rate changes, new service areas, new team members — all of these affect your settings. Put a reminder on your calendar.

What happens next

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